Privacy Policy

Information We Collect Online

We collect the following types of information when you use our website:

  • User input data: When you submit your health preferences, symptoms, or concerns into our AI prompt field, we collect that input to generate personalized jamu recommendations.

  • Device & technical information: This may include browser type, device type, IP address, operating system, and date/time of access. This helps us optimize our service for various devices and locations.

  • Usage data: We may collect anonymized data about how you interact with our website, such as page visits, clicks, or time spent. This helps us analyze trends and improve user experience.

    • We do not collect personally identifiable information (like your name, email, or phone number) unless you choose to provide it voluntarily in a feedback or contact form.

    How We Use Your Information

    We use your data solely for the following purposes:

    • To provide personalized herbal recommendations based on your needs.

    • To improve our AI engine’s accuracy and responsiveness.

    • To enhance website performance, usability, and content.

    • To monitor and prevent potential misuse or unauthorized access.

    • To analyze aggregated usage data to better understand user interests.

    Your data is not shared, sold, or rented to any third party. Any use of your information is internal, secure, and guided by the purpose of improving your wellness journey.

    Use of Cookies and Analytics

    We use cookies and analytics tools (such as Google Analytics) to gather non-personal, anonymized data about your visit. These help us understand:

    • Which pages are most visited.

    • How long users stay on the site.

    • What devices and browsers are used to access our site.

    You have the option to disable cookies through your browser settings. However, this may affect some features and performance of our site.

    Data Security

    We are committed to protecting the security of your personal information. To achieve this, we implement technical, administrative, and physical safeguards designed to:

    • Prevent unauthorized access, use, or disclosure of data.

    • Protect data from loss, theft, or damage.

    • Ensure the integrity and confidentiality of information.

    These measures may include encryption , firewalls, secure network protocols, and restricted access to authorized personnel only.

    While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee absolute security, but we continuously update and enhance our security systems in line with technological developments and applicable regulations.

    Children’s Privacy

    Our services are not directed to children under the age of 13. We do not knowingly collect or store information from children. If you are a parent or guardian and believe your child has provided us with data, please contact us so we can remove it.

    Your Rights

    You have the right to:

    • Request access to your data.

    • Request correction or deletion of your data.

    • Withdraw consent for data processing at any time.

    To make such requests, please email us at support@nutriai.id. We will respond promptly in accordance with applicable regulations.

    Changes to This Privacy Policy

    We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we will post the revised version with the updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

    Contact Us

    If you have any questions, concerns, or feedback regarding this Privacy Policy or your data, feel free to contact us:

    📧 Email: nutriaithursina@gmail.com
    📍 Address: Thursina Education Hill - Jalan Tirto Sentono 15 A, Landungsari, Dau, Malang, Indonesia 65151

    By using NutriAI Heritage, you agree to the terms of this Privacy Policy.